M-Commerce: Best Area to Invest in 2021

No matter whether you’re a small or big online retailer or trader, if your business is not accessible via the mobile platform, then, you are surely missing something! Today, Smartphones have become so common that everyone expects to perceive all their requirements, ranging from buying their favorite gadgets to booking a cab, via the mobile platform. In addition to this, if we talk about the scenario post-COVID-19, then, it’s an undeniable fact that the usage of mobile applications for meeting the daily needs will observe significant growth, and thereby, it is recommended for the business that has been planning to make 2021, a year of glory and success, then, it is highly recommended to invest into M-commerce and reach out to some of the best mobile app developers in India for great mobile app development services.

What do we mean by M-commerce?

M-Commerce which is an acronym for Mobile-Commerce is the act of buying/selling goods and services via the mobile platform. Now since the basic purpose is the same as e-Commerce, M-commerce is regarded as a subset of E-commerce and it is specifically defined for mobile users. Some of the common examples are logistics giant Uber, which offers cab services to people solely via a mobile app, or we can say the company functions entirely via an e-commerce platform

What are the Benefits of M-Commerce?

Now since you have got an idea about what is m-Commerce and how it differs from e-Commerce, now you might be wondering what are the primary benefits of investing in m-Commerce and why you need to seek mobile app development services in India, the, following are some of the great set of benefits of M-Commerce!

Offer great shopping experience

Likewise from the customer’s perspective, one can place their orders about their favorite things via mobile apps without any need to carry a desktop computer for it, in a similar way, business owners can offer a great shopping experience to their customers via m-Commerce and thereby, observe better customer satisfaction

Identify the potential customers

Now since there has been significant growth in the total number of mobile users worldwide and especially in India, this growth from the past few years have been impressive, it is thereby better for the businesses to invest in M-Commerce and seek mobile app development services in India, which would allow them to find the potential customers, by determining their locations and accordingly sharing the details about their offers and business right over their mobile phones. For example, educational institutions track the locations of local students and share the details about the courses offered by them.

Stay connected to your customers 24/7

None of us knows when a customer may come up with a query! So, we all need an efficient interface that would allow us to stay connected with the customers and in this direction, “M-commerce” can be quite helpful, which lets the service providers remain in touch with the customers for 24X7. It thereby leverages as a platform via which the service providers can notify about the new scheme, discounts, and payback benefits to the customers straight to their mobile phones and this is why it is important to seek mobile app development services in India. For example, Popular Indian retail store chain, ShoppersStop notifies its customers about the Season Sale and have a chatbot to address the user inquiries

What are some of the best applications of M-commerce?

Paying Bills

M-commerce facilitates another exciting feature, it lets the users pay their electricity bills, mobile bills, or transfer money to anyone from their mobile phones and without standing in the long queues. For example, Mobile applications such as Google Pay, Paytm, PhonePay are the leading online payment platforms.

Online reservation services

M-commerce allows users to make online seat reservations for movies, travels, or events, thereby saving a lot of time. For example- IRCTC and Book My Show are such leading mobile applications that offer a wide range of online reservation services.

Single-tap info about the product and services

M-Commerce allows customers to access the complete details about the product or service at a single tap, before making a purchase or availing the services. For example- The leading Indian restaurant aggregator and food delivery company, Zomato, lets people get the complete info about any restaurant through mobile, before visiting or availing of its services.

Where to seek M-commerce services in India?

While, M-Commerce or Mobile-Commerce, which is one of the subsets of e-Commerce, allows people to perform a number of operations like buy and sell goods and services, make railway reservations, book a cab, pay bills, avail banking services, access emails, read and watch the news and manage social media accounts, and others, there still remains confusion among the business owners over where they could find the best m-Commerce services in India. Well, there are some great suggestions, like Clover IT Services, which is having some of the best mobile app developers and offers the best m-Commerce services in India.

Conclusion

Over the years, a number of things have changed! From standing in those long queues for the banking services to completing the transactions via smartphones, we have experienced a lot of transformation. Today, one could easily make a purchase over the top online shopping portals via their smartphones, without any need to use a desktop computer. So, whether it is about booking a cab, avail banking services, make railway reservations, access emails, or manage the entire business, M-commerce can offer a number of benefits both for the companies as well as the customers, whereby convenience with affordability, at the same time, it is important for the service provider to take care of the tax laws and regulations of the countries in which it has been offering its services and make sure the mobile applications are good-enough to accessed by all. Hereby, there are some of the best M-Commerce service providers in India which consider all the prerequisites of a business and offer the best possible assistance.